A small team above a flower shop in San Jose, California. Since 2014 we have designed, hosted, and rescued small-business websites. A direct line, not a ticket queue. We know every site on the roster by name.
Netveano opened above a flower shop in San Jose in 2014, after a decade spent at agencies that did not return calls and billed as though they had. The premise was plain: a fair price, a direct line, and a website the owner is glad to point people toward.
Twelve years on, the studio stays small by choice. A handful of us — Sam leads design and the conversations, Theo runs hosting and the difficult fixes, Priya keeps the studio and the deadlines. We answer the phone. We know every site on the roster by name.
Not a manifesto. A set of habits the studio keeps, even when dropping them would pay better.
No chatbot, no ticket portal. Call during business hours and a person picks up. Email and the same person reads it. Every time.
No four-figure invoice that began as a couple of hours. We diagnose at no charge and give the number before touching anything. If we miscalculate, we absorb it.
You should not need to know a DNS A-record from a PHP fatal to run a business. We translate. We explain. We answer "what does that mean" without the sigh.
SSL fix, plugin conflict, form repair, simple migration — usually cleared by close of business. Time is held every day for the urgent calls.
No contracts, no lock-in. Want to move on, and we hand over everything — site, content, database, domain — and wish you well. We would rather earn it each month.
Most clients are remote, but the studio is rooted in San Jose and built for small businesses — bakers, lawyers, plumbers, groomers — not venture-backed startups. The work is different for it.
Sam and Theo, done with agency life, take a small room above Esperanza's flower shop. First client: a bakery whose old site had been hacked and replaced with poker ads.
Word of mouth carries the studio past a hundred clients. Priya joins. "A human answers the phone" becomes a standing rule.
Too many clients on poor hosts, asking us to fix the same host-made problems. We stand up our own infrastructure, with daily backups from day one.
Through the pandemic, we waive maintenance fees for clients with closed storefronts and build order-and-pickup pages for a dozen restaurants at cost. Many are clients still.
340+ small businesses, a small team, the same phone number. No plan to scale. The plan is to keep doing this well for another twelve years.
Tell us about the business. No obligation, no sales sequence — a straight conversation about what you need.